All Forum Posts by: Emily Taylor

Looking to hear some best practices on dealing with guests who want refunds even with a signed policy stating a certain refund % amount within a period of time prior to arrival. All guest will indicate some sort of emergency as to why they need to cancel and want a full refund. What actions do you take, I understand Airbnb favors the guests not the hosts so much.

How to handle cancellations? 

I'm looking for some advice and best practices on Short Term Rental agreements, some use them, some don't, What's best? Should I find an attorney to write one up for my business of 5-10 properties? What does everyone else use for protection...

Thank you everyone!

I've heard the Nest thermostat detects homeowners habits which is not good for STR use. Has anyone else heard this?

Looking for recommendations on locking systems for STR's which also control thermostat/Door sensors and Pool heater ?

Thanks Cliff.

Anyone want to explain their experience with the main differences from YourPorter and SmarBnB?

Thanks Jeff, Does OwnerRz work on smart phones as well? and do you use a dynamic pricing software?

Hello everyone! I am currently researching STR software to handle up to 20+ properties, in the future. I like YouPorter App but wanted to ask everyone's experience on this software and compare it to others. (Hostfully, smatrBnB, iGMS) Any recommendations?

Would like a program that integrates with others and I'm looking for dynamic pricing.

Thanks!