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All Forum Posts by: Jessica Whitaker

Jessica Whitaker has started 0 posts and replied 1 times.

Post: Lease/handling repair question?

Jessica WhitakerPosted
  • Property Manager
  • Chattanooga, TN
  • Posts 1
  • Votes 2

Hi Cory! 

I am in a very similar situation, my company just took over 50 units and since we have taken over I have had to find at least 6 or so used refrigerators in 2 months, and in the pandemic it is such a challenge to find good prices! I would recommend buying new when you can, this will protect you in a few different ways. #1 you know the exact condition of the fridge and most of the time there is a some kind of warranty that could help if a repair is needed in that time frame. #2 it is easier to tell if the resident is at fault if the appliance is new. I always make sure my repair guys are taking pictures of the inside and outside of the appliance when they go to work on one, and since they are the professionals I normally have them tell me if the resident is at fault or not. 

As far as the lease goes, If you have something that says the resident is responsible for any damages that are a result of neglect or malicious damage then you should be good on that front. As far as making the residents pay for repairs that are normal wear and tear, I think that should still be the owner's responsibility unless the resident is free to take the appliances with them when they leave. Thank you!