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All Forum Posts by: Johanna Kok

Johanna Kok has started 0 posts and replied 12 times.

Post: Vetting Applicants with Pets

Johanna KokPosted
  • Property Manager
  • Las Vegas, NV
  • Posts 13
  • Votes 9
Quote from @Jacob Haskins:

Good morning, BP Community.  

I have been reading the forums about allowing tenants with pets.  It seems the community is about a 50/50 split between allowing pets in rentals or not.  I was originally leaning towards allowing dogs in our rental home, but not cats.  However, we have had several applicants reach out about allowing cats, so now I am reconsidering.  I know there are certainly good pet owners that take care of their animals.  I have bought properties that have been trashed from animals (specifically cats), and I have seen the damage they can cause.  I know many charge a pet fee + pet rent, but often that does not always cover the damages that could be caused by an animal. I have read that many landlords verify that cats are fixed, and also check previous landlord references, but I know there are some other ideas out there from this experienced community.

So, my question is, how do you vet an applicant(s) pets when considering them for your rental?  I feel confident in my ability to vet the actual tenant, but not so much the pets.  It's not like I can just walk in their current place and see how meticulous they are about their pet's health and hygiene. 


 Our fees vary depending on the property and the owner- for our small, cheap apartments, I require a $150 non refundable pet fee per animal, due upon lease signing. For our single family homes, we require between a $300-500 Pet Deposit that is refundable. While we have had some terrible pet/tenant experiences upon move out, most pet owners who are already paying $2k plus to rent the nice house they are in, do take proper care of their animals.  The best way to vet certain animals(namely dogs) for us, is to impose a size limit - "No pets over 25lbs" .  I also require a photo of the prospective pet and the applicant to fill out a general "pet application" then get approval via the property owner. 

As a pet owner who does take care of my animals and they DONT cause damage to the property I live in, Im grateful that my broker does not require that I charge a monthly pet rent to our tenants. We cant charge people extra when they have 8 kids living at the property (who do far more damage than any pet), why charge monthly for a pet? 

Post: Research - Real Estate Photography

Johanna KokPosted
  • Property Manager
  • Las Vegas, NV
  • Posts 13
  • Votes 9
Quote from @Ryan D.:

Hey All - trying to scale my real estate photo business and wanted to hear from you, property managers / owners and agents— how do you think about real estate photos? Do you plan on getting them set up as soon as you get the listing, or is it on the ‘back burner’? How do you find your photographer? Are there pains you feel during that process that a scaling business could capitalize on? Any and all information would be greatly appreciated! 


 it would be nice if you had a website, where I can simply plug in the address of the house/property I need photos of, a gate/lockbox code, then give you a "Needed By" date. This would be the date that I need the photos so I can list it, etc. This would cut down on the time needed to call you or email back and forth and get something scheduled-- maybe a confirmation email from you stating that you received my request and are working on it. Also, just a very clear package set up so I can chose to do more for my houses being listed for sale, vs. my $800/mo apartments being listed for rent. 

Post: Troublesome tenant very behind on rent, claiming to be getting a loan to repay

Johanna KokPosted
  • Property Manager
  • Las Vegas, NV
  • Posts 13
  • Votes 9
Quote from @Ryan Curtis:

Hey all!

First post here but have been lurking for a while. I purchased a fully renovated, turnkey triplex at the beginning of June and it's my first and only property so far. I inherited a 1 BR with a great tenant who is always timely with payments, a vacant 2 bedroom which I converted to a furnished 1 BR with a lounge/TV room and rent to business travelers for MTR's, and a 3 BR with tenants in place which is the source of my problems lately.

Before I closed, Unit 3 had made all their payments - albeit occasionally slightly late. They are now behind 4 months on rent even with an eviction notice and my management company and I being on their case. They claim to be going through hardships and have told me that they're trying to take out a loan on their retirement account to repay all of the rent. This is backed by screenshots of email correspondence with her retirement company but it has been at least a month and a half of back and forth to hear back about this loan and still no payments.

Their lease is up end of November and I have a double security deposit for them so I assume the owner deemed them a risky tenant when letting them move in. My management company is suggesting I don't renew the lease (of course) and ALSO file for eviction. They're saying it might take a few months to fill this unit with a good tenant in the current marketplace in that area, which I'm not surprised about considering it'll be near the holidays and the area isn't the best for good tenants plus the building is very nice for the area.

My questions are:
1.) Is filing for eviction and also not renewing their lease a good move? I'm worried about the eviction expenses but I understand that if they've been this troublesome, the extra incentive to get them out seems like it makes sense
2.) When I get them out and assuming they still haven't caught up on rent, can I claim their whole security deposit to recoup these losses? Is there a risk there?
3.) My 2nd unit has done pretty well as a 1 BR furnished MTR (only 4 months of experience so far though) and I'm wondering if it makes sense to convert this 3 BR to an additional 2 or 3 bedroom furnished MTR rather than trying to do a long term rental? Obviously more expenses to furnish but seems like it might break even in the short term and benefit more in the long run anyway if it sits vacant for months waiting for a high quality, long term tenant. Plus the costs for my management company moving in a new tenant are fairly lofty, as well.

What do you think? Thank you so much for the help!



 1.) ABSOLUTELY  file the eviction, do NOT renew their lease agreement, and if your state allows, also serve them with a 30 day No Cause Notice to vacate and use that as another avenue to get rid of them if there are delays with the Non Payment eviction. 

2.) YES, Once they have been removed from the property, do take their whole security deposit and put that towards the unpaid rent. Then, do an inventory of all damages and charge that to their ledger and send it all to collections. 

Post: Subleasing in College Town

Johanna KokPosted
  • Property Manager
  • Las Vegas, NV
  • Posts 13
  • Votes 9
Quote from @Ivan Cortez:

I recently leased my upper 2-bedroom duplex to a football college student for the upcoming school year who now needs to drop out due to an injury. Though our agreement initially prohibited subleasing, we allowed it given the circumstances. Dealing with subleasing is new to me, so I’m seeking advice on how to proceed. The student’s parent co-signed, paying a semester’s rent upfront, covering them until year-end. The tenant is actively seeking replacements and mentioned potential interest. We would require potential new tenants to complete our application for qualification. If they qualify, would it be simpler to void the current lease and create a new one? Considering the upfront payment, I assume we’d refund based on the new lease start date. This property is in WI. Any other necessary steps?


 If this were me in this situation, Once you have the replacement tenant, I would add an addendum to the current lease terminating it, then start fresh with the new tenant. After the current tenant moves out, deduct anything necessary for damages from the security deposit, then prorate the rent back to him within the required amount of time, per your state laws. 

Post: Hire a property manager or not?

Johanna KokPosted
  • Property Manager
  • Las Vegas, NV
  • Posts 13
  • Votes 9
Quote from @Alex Goodwin:

Hello,

My partners and I are having a disagreement about if we should hire a property management firm for our portfolio.  We have a goal in mind of a hundred units or so.  My thought process that while hiring a manager will have a cost of 10% or so, the time saved not dealing with tenant's (replacing tenants, setting up payments, phone calls, etc...) will allow us to scale to the desired number at a faster rate. 

My partners can only see the cost of 10% and what that equates to from dollars we "give up" by not managing ourselves.  I would rather have a professional do it than people with little to no experience - especially once we have dozens of properties.

Can anybody give some advice on why to or not to hire a manager?  Success stories?  Am I thinking logically? 

Best,


As a current Property Manager, I would say if you value your time, you will hire a PM. I don't have them yet, but I already know that when I do have my own rentals, there is no way I will be the one dealing with the day to day issues of the tenants, whether I have one or 100 properties. Dealing with the maintenance issues(who are you going to send out RIGHT NOW/TODAY for that plumbing issue?!), the nonsense phone calls ( at all hours of day/night), chasing people down to pay their rent, posting and mailing notices when people dont pay or commit a nuisance act, the inspections of each unit that should be happening at least once a year, not to mention keeping track of and paying all of the billing, potential HOA dues, insurances, taxes---What happens when a tenant causes the damage and you have to bill the repairs back to them? All these things can be handled by a property manager so you dont have to. Not every rental portfolio is going to be a nightmare, but it's better to be safe than sorry!

Post: 15% Property Management Fees Reasonable?

Johanna KokPosted
  • Property Manager
  • Las Vegas, NV
  • Posts 13
  • Votes 9

It may also depend on the type of property that you are having managed. We charge our multifamily clients 15% but we are able to do less than that for our single family rentals as they are a lot LESS work than any multifamily property. 

Post: 15% Property Management Fees Reasonable?

Johanna KokPosted
  • Property Manager
  • Las Vegas, NV
  • Posts 13
  • Votes 9

It may also depend on the type of property that you are having managed. We charge our multifamily clients 15% but we are able to do less than that for our single family rentals as they are a lot LESS work than any multifamily property. 

Post: Property Management without Broker as an employee

Johanna KokPosted
  • Property Manager
  • Las Vegas, NV
  • Posts 13
  • Votes 9

Have you tried reaching out to your local real estate division to talk to someone there? They should be able to either answer that question or point you in the right direction per the requirements of your state.  I personally always email my division and they are pretty quick in getting back to me. In my state, in order to be a PM, I have a separate permit attached to my license and I have to be brokered under someone who also holds that same permit. 

Post: Insights on Managing C-Class Rentals: A Balancing Act

Johanna KokPosted
  • Property Manager
  • Las Vegas, NV
  • Posts 13
  • Votes 9

Class C properties and the creatures that sometimes inhabit them can certainly be a balancing act, however, I would have to say that business first is the best practice when dealing with them. Speaking from experience, it is always best to serve the proper notices immediately when the issues arise (non payment, lease violation, subletting, etc.) and you can always choose to not follow through later-- It saved my behind more than once. Better to be safe vs. sorry!

Post: First time landlord end of Lease issues, please help.

Johanna KokPosted
  • Property Manager
  • Las Vegas, NV
  • Posts 13
  • Votes 9

 I never turn the utilities on until I have the key in hand from the tenant. I don't want to preemptively turn them on and they havent moved out- then you are paying utilities for her while she continues living there rent free. Make sure you take plenty of photos of every bit of damage if you decide to withhold anything from her security deposit aside from unpaid rent. Also, be sure to check the laws in the state to make sure you are sending the security deposit and/or disposition back within the required timeframe. I don't know the laws there, but in our state, if we fail to send a refund/disposition back to the tenant within 30 days of them moving out, they can sue us for up to three times the deposit amount.