All Forum Posts by: Justin McCarthy

We had a refrigerator that needed repair. The freezer worked but the bottom was not cooling. Our handyman who we utilize in the past and was recommended by the building engineer was able to fix it, but 3 weeks later, we had the same issue. The handyman was going to bring his appliance person, but ultimately did not show up, as he was too busy.

We got another name from the association, and their diagnostic indicated that we needed a new control panel. This was 8 days after the tenant call. By the time the parts was received and the repair completed, it was 18 days. Chicago landlord/tenant rule indicates repairs need to be done by 14 days, however, the remedy seems to be the tenant can self help, or withhold rent. The tenant is seeking $500.00 for loss of food and eating out. They have cited the landlord/tenant rule of Chicago.

Does anyone have similar experience in Chicago, and if so, how have you handled? Thank you in advance!