All Forum Posts by: Louise Lapin

That's what makes this tricky- the management company only manages the downstairs apartment. The upstairs apartment is owned by a private owner (no management) and they pay the HOA directly.

The police told the downstairs tenants that the management company should have the upstairs landlord's info regardless of whether they manage it, but the management company denies that.

Thanks for the responses.

The HOA is refusing to get involved, saying it's a "neighbor to neighbor dispute".

The police are called when it gets really bad, but they say they can't do anything either. They will ask the upstairs neighbor to be quiet, who gets upset and/or says he is not doing anything, but otherwise they say there is nothing they can do and say that the management company needs to take care of it.

The management company says they don't have the upstairs landlord's info and can't get in touch with him/her, and they redirect everything to the HOA, so there is this circle of one party redirecting to another and no one is taking ownership of the situation.

If a tenant in a downstairs apartment is having issues with the tenant in the apartment above them, specifically noise complaints and/or harrassment due to loud noises during the night intentionally to disturb them, whose responsibility is it to intervene when the tenants cannot settle the matter themselves?

The downstairs property is managed by a management company within an apartment complex regulated by an HOA, but the upstairs apartment is owned by a private owner and not managed by the management company (still part of the HOA though).