All Forum Posts by: Rick Zinn
Rick Zinn has started 1 posts and replied 2 times.
Post: Better option than TenantCloud (fees up and service down)

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SO i have been doing a bit of looking around. It seems that some are looking to help fill units as their go to, some are working the maintenance angle (having vendors that are part of it) and others have add ons.
I am revising what I would love to have in an app/software
1) Online applications and credit checks
2) Online payment (reasonable fees)
3) Automatic late fees etc.
4) Customizable lease ability with online signing
5) Unit info tracking (repairs, purchases, paint colors, etc)
6) Maintenance request system with photo ability
7) basic accounting entries- mortgage, utilities, supplies, etc)
So far i haven't been able to find all of that. It was what Tenantcloud was doing, but the program has gotten wonky, they make changes without letting you know and the support has gone way downhill. If anyone knows of something that does this list, I am a buyer.
Post: Better option than TenantCloud (fees up and service down)

- Posts 2
- Votes 0
Hello
I had researched awhile ago and have been using Tenant cloud for the past few years. THere were some things that were wonky, but it worked. Now their subscription fees are going up over 50% and they are changing their rent payment service. THeir customer support number is never answered and they seem to be fixated on very large people. Which is fine, but i am not in that realm.
I have 9 units that i manage. I want to be able to keep property information (maintenance, new appliances, paint colors etc), collect rents and have things like late fees automated. It is a bonus if there is an integrated way for tenants to send pictures and request repair/maintenance. Is anyone using something that they love?