All Forum Posts by: Sediqua Ali

Hi everyone,

I’m reaching out for advice on a troubling situation I’m dealing with. I’ve been using Baselane, a fintech platform partnered with Thread Bank, for managing my account. Recently, Baselane froze my account without any notice, and I only discovered this when I reached out to customer service. A few days later, they closed my account, citing "suspicious activity," but haven’t provided any specifics or given me the chance to resolve it.

To make matters worse, Baselane is now telling me that I’ll have to wait 30-60 days to receive my funds via check. This delay is causing severe financial hardship, as I need the money to pay my mortgage and avoid foreclosure. I’ve contacted Baselane and Thread Bank multiple times requesting a faster method of disbursement (wire transfer or ACH), but I’ve gotten no clear answers or action plan.

Has anyone here experienced a similar situation with Baselane or Thread Bank? What steps did you take to resolve it, and is there any way to speed up the process? I’m also wondering if there are any legal avenues I can take to get my funds released faster.

I’ve filed complaints with the Consumer Financial Protection Bureau and other regulatory bodies, but I’m still waiting for any real action.

Any advice or similar experiences would be greatly appreciated!

Thanks in advance for your help.