All Forum Posts by: Victor Nunez

BUYER BEWARE!!! This is the most unprofessional company I have ever dealt with. They completely lie. So many hidden fee's and the quality of the construction is terrible, you'll be lucky to see a ROI. Every month there is hundreds if not thousands of expenses for work orders. The tenant could say "my window doesn't lock" instead of calling or troubleshoot or sending an in house tech they will send an expensive GC who charges $200 an hour to check it out and then charge you for their time. Or to avoid angering you they charge your tenant's huge commercial fee's so you can forget about retention. Go read the tenant reviews. Absolute nightmares. They never eat any cost for their poor communication they find a way to throw it off on us or the tenant. The warranty is an absolute joke, please read the fine print. I've flown down and walked the units at Western Way and there is a lot to be desired. Cheap materials, thin walls, the LVP was peeling already not to mention the transient individuals in the parking lot. It's a high crime area surrounded by sketchy motels. It will be a run down apartment building before long. They hold your money, spend it without your permission and you have to call and email incessantly to get a release of your monthly draw.


There is a woman in onboarding who is well spoken and fairly well informed but once you've signed on communication completely ceases. They have no integrity. They put their educated, well dressed employees on the front line and hide the Highschool dropouts in the office and that is who's actually managing your home. I don't often speak to peoples background but in this case it's important and I would be surprised if half of them graduated Highschool. They do not present well or communicate professionally. One of the ladies, Amanda couldn't keep her eyes open during our meet and greet, she continued to nod off and she is one of their tenured Property Managers. It was clear there were some problems beyond being "tired". They have 1 young girl running the entire community of Western Way. She truly struggled to answer my questions, she has no idea what she's doing. I promise you they will respond to this by saying "Hi Victor, I don't see your name in our records, please give me a call so we can address your concerns" It's all for show. They don't care about doing the right thing they care about hooking, selling and maintaining appearances just long enough to win business. Take your money elsewhere and GET AN INSPECTION!