Despite no earlier complaints and positive comments in their review about the home’s cleanliness, the guests demanded a full refund — even though they had used the home and all its amenities (including the hot tub) for the full weekend.Our Response and Airbnb’s Decision:We respectfully but firmly explained to both the guest and Airbnb that a full refund was not reasonable under the circumstances.

I asked why they wanted to change it, and they explained that the white walls get dirty easily (they have two children), and the all-white look feels too plain.They also showed us photos of a home they painted for their parents, and it actually looked quite nice—so we’re open to allowing it.That said, we think it would be wise to draft a short lease addendum in case we want them to repaint it white when they move out, or to clarify expectations.Please let me know your thoughts.Best regards,

That might sound risky, but when your objectives are clear and you build a strong local team you trust, distance becomes a secondary factor.

One last thing – we recommended you create a Status column on your spreadsheet, now we’ll explain why.

Also explain the reason for the increase (taxes, insurance, maintenance, etc...). 

Bear in mind that these are business/personal credit cards and I made him explain to me how they'd help me pull cash with no fees.

It just comes down to matching your next move with your long-term objectives.

I work as a full service agent for all investors and will explain my process via phone call. 

This ties right in with explaining the desire for allow illegal immigrants, because they both come from the exact same motive. 

I used to lose these people because I’d try to explain too much.