Sure, look at pictures and call a couple of past customers, but be aware that they will never give you anything but the good reviews.

., delaying closing, jeopardizing the buyer’s earnest money, losing the property for the buyer by not performing on their end, dangling a low rate then baiting and switching/ hidden fees, basically terrible customer service all around and over-promising then under-delivering).

Those two apps are the biggest players in the industry right now.I haven't kept up with Yardi so not sure how they are exactlyBut both of these can pretty much do custom reportsAppfolio offers custom report builder so you can pretty much build your own report to what you are looking for.For the fees, are you referring to like markup?

That's not even getting into the used car salesman level lies they tell their customers to push them to a deal. 

Quote from @Simran Miglani: hey @Shan Dey - are you still looking for a customer service agent?

And if you're okay with getting a little technical and spending some time to build out your SOPs and automations you can customize it to exactly what you want.

In my opinion this promotes bad customer service because the PM's only have so many hours in a day and very little support.

The financial models those groups use are customized to the philosophies of the group because having a one-size-fits-all model creates too many options.Some groups have lots of fees, waterfall returns, and even different waterfall returns depending on how much a person invests.

Most investors avoid these areas because they hear the horror stories without understanding that the real problem isn’t Section 8, it’s poor systems.We’ve placed hundreds of Section 8 tenants in historically “rougher” neighborhoods, and the investors who win consistently do three things:1️⃣ Use durable materialsLVP, solid cabinets, simple paint, and no over-customization.

Scope of improvements included:Full interior updates: new flooring, interior paint, lighting, granite countertops, and updated appliancesAddition of high-demand short-term rental amenities: game rooms, custom bunk beds, hot tubs, swimming pools, and putting greensProfessional interior design and full furnishing to optimize guest experience and nightly ratesThese improvements were executed with the objective of maximizing long-term performance, increasing appraised value, and creating differentiated offerings within the Hot Springs vacation rental market.Refinance & Financial PerformanceUpon completion of renovations, we partnered with a local commercial lender to refinance the portfolio.Combined appraised value (ARV): $2,601,000Approved loan amount: $2,200,000 (cash-out refinance)After retiring the hard money loan, the transaction resulted in a net cash return of $300,470.51, which represents $118,181.09 more than our original down payment—effectively removing all invested capital from the project.TimelineThe full cycle—from acquisition through renovation and refinance—was completed in 174 days.OutcomeThe result is a portfolio of three fully renovated, amenity-rich lakefront properties, each now positioned to perform as premium short-term rentals with strong long-term appreciation potential.