There is no such thing as "NARR approved" documents. 

Structure payments around verified milestones and always get photo/video documentation before releasing funds.4.

@Eli Fackler, The biggest thing right now is making sure what already happened is documented correctly before you move forward.

However, doing it yourself carries a high audit risk since you must defend your methodology without professional documentation.

All communication has been documented.

What documentation should I save?

Require them to get documentation from a local doctor-not an online pay for papers scam.

Not the repairs themselves, but the coordination:-Getting vendor availability-Making sure the tenant lets them in- Getting the invoice/receipt- Documenting for taxes and complianceI've tried spreadsheets, Buildium (overkill for my size), and just texting.

This is one of those areas where the details and documentation really matter.

Document your casual contractor convos with follow-up texts.