I plan on another series of rent increases next month or two with the same strategy.I use to be very empathetic to my tenants and bend over backwards.

I think we just have to be flexible and empathetic right now.  

Especially being that you’re a contractor I’ll definitely heed your words, they sound fair, professional and empathetic.

If there were an area of the country where I would pay strict attention to what was deemed prudent, acceptable and conventional practice, it would be an area crawling with attorneys and federal regulators, like VA, DC, and MD.I realize that not everyone is born with empathetic genes or thinking and that many think business is all about screwing the other guy to get ahead, so I don't get upset anymore, it's just a lack of understanding of fair dealing and accepted business practices.The thinking is much like eating an elephant, you do so one bite at a time.

What would you suggest is the best way to approach or "solicit" the owners while still being empathetic to their loss of family member?

But a few key things that are probably global are the following: > Take GREAT pictures, do not skimp on professional photography as they sell your home online> Make sure you always put yourself in the guests shoes and are empathetic to the fact that it's their special vacation time as if it was yours and therefore prepare, maintain and communicate with the guest with that in mind at all times.

Sometimes, my empathetic side comes forward and gives them a free pass.

I'm sure that some tenants may not want to leave and I think you have to be empathetic to that as well and be prepared for alternative financing or move on as suggested

While I'm not some bleeding heart, empathetic push over, I do understand the bigger picture in dealing with the public.I know money and wealth, the most important thing I can leave with all of you on BP is that you will never really be successful without being ethical.

Whether you think they’re lying or not, it’s important to take the empathetic approach and make sure to let them know you understand their situation.