What process do you think I should follow to get a resolution on this issue?

We discovered, following the resolution of a conflict with one of our guests, our listing has disappeared from the listing page for our area.

After reading a couple books, I made a resolution this year to research, learn, and hopefully buy our first rental property.

Fortunately, the original owner of the property still owned the surrounding property and was able to sort it all out.My guess is that there is something similar going on with this property and that there can be a resolution.

I am wondering if there has been any real solid resolution on this topic.

Especially if you are not buying as is you have the right and responsibility to your business to find some kind of resolution.

Lawsuits take a loooonnnggg time and we have made great strides but still have ways to go to resolution. 

He and I have had many disagreements but that’s normal and we talk through them until we come to a resolution.

Unless Airbnb has arrangements to collect on your behalf with your state and locality, you'll need to either add these charges onto your booking via the Resolution Center or calculate them into your listing price.

Plus the extra work to send them the resolution for the pet fee quickly gets old.