I will provide an update when I hear back or have substantial resolution to my issues.

Government systems tend to protect the 'little guy', but since there is no other option for dispute resolution in BC, it is what it is. 

Essentially, the resolution is not high enough to capture pockets of high and low values. https://en.wikipedia.org/wiki/Modifiable_areal_unit_problemTake the two graphic below as an example.

This will likely get very messy, very fast, and have no quick resolution on the back end. 

The house turned out really nice and I want to post the pictures but they want me to convert them all to low resolution and I simply don't have the patience.  

Neither is a fix all, but the property sitting empty is going to cost you extra money each month.I wish you the best of luck and hope you find a resolution to this situation.

@Josh Cissell although I agree with you that this issue ins't petty (as mentioned in my post above) and it is the Landlord's responsibility to repair or schedule a repair... the guts are worn and the Tenant was using it normally so... no worries there and the Landlord should be finding a resolution/fix here.

We always respond in a kind, professional manner with resolution in mind...but what do you do when that person will never be satisfied?

Not sure if a valid resolution was ever come across?

I’m in this same spot and struggling with a resolution.