I reached out to the tenant and she responded that she was confused and that it must have been an issue with her bank and said she would follow up on it. ( side note, this has been a trouble tenant who has lied quite a bit since she moved in last July but her payments were always on time and without issue until March) After about a week I followed up with her and she apologized and said it was an issue with her bank  and she sent me zelle for the rent payment. 

Hey Will,Apologies, it seems I missed your previous message as well.

Apologies for the confusion. 

The permitting department is catching up on responses and we apologize for the delay - it was as if everyone was looking for updates at the same time at the new year mark and follow up questions as well.  

Apologies, Justina.

I apologize for the long post, but I like to be thorough!

Maybe you could apologize to them and accept responsibility. 

@James Wise maybe threaten the two investors with a lawsuit unless they put an apology online and give you a 5-star Review?

:I received my Q2 distribution.Adding other people below who were waiting for this update.Account Closed I apologize for my remark.But our investment is 40 times the monthly payment.

There were hardly any cabinets and a door had been busted open where someone broke into the house due to it sitting vacant for so long.They apologized for the lack of communication and assured it would be better but I have had no calls or emails returned again.