Are the tools and templates (like the policies manual) truly plug-and-play or did they need major customization?

The Disney area may not be the best place to look as the amount of inventory here is ridiculously high and in order to be competitive and make a substantial profit, you need to invest a significant amount of capital in purchasing a higher priced and larger property and then investing significant amount of money into renovating modifying, customizing and turning that large home into something truly unique and special so that it gets people's attention and you are able to attract larger groups that will pay a higher nightly rate.

My customers are family or investors so escrow and payment handling is overkill. 

Would love to hear your experience with rates, approval speed, and customer service.

The others include: - Extraordinary personal services provided, regardless of customer use duration.- Rental incidental to a non-rental activity.- Property available during defined business hours for nonexclusive use by various customers.- Property used in an activity conducted by a partnership, S corporation, or joint venture in which the taxpayer holds an interest.

I will need your name and email address to send to BiggerPockets customer service and they will reissue the ticket. 

Delivered a great product to a happy customer who is now renting the property for STR.

What are the prior customers saying about him?  

For people reading this - I don’t know the sponsor and this is a general comment but if a sponsor had issues reporting to their customers that should be a giant red flag.

Reach out to me - I carry RTA - assembled all the way to custom.