Also, the last 5 years have been very unusual so all the people who have "won" in this market (myself included) should not be patting themselves on the back.

All of April rent was paid, except for a trailing $50 short from one tenant which isn't unusual for her. 

I told them in no uncertain terms that I would place the house on the market, sell it, do an Exchange, and find another lender if they did not allow me to self-pay the taxes and insurance.

I'm not selling because it doesn't make sense to go all in or get all out on an educated guess when the outlook is this uncertain.

I was not impressed as they would not provide any references for reviews, they sited privacy concerns, which I thought was unusual. 

Account Closed That's not unusual with multi famiies.

When it comes to landlording you must be pro active and let these people know in no uncertain terms that your not happy with their conduct and they must take immediate action or consequences will follow .

Often new landlords are uncertain and question themselves when a great tenant comes along, and by the time they decide the tenant has moved on.

I presume in your business you encounter many sellers or buyers uncertain how to consider property.

Ensure photos show every window and door.Note any visible signs of damage to roof: __________________________________________________________________When walking inside the home, please pay attention to any signs of abuse, neglect, or damageDo you smell any unusual odors like smoking or pets?