The harm to a little one from a fall related to a faulty high chair seemed a little too high risk for us.

We don’t know any PMCs to recommend in the area mentioned, but since selecting the wrong PMC is usually more harmful than selecting a bad tenant, you might want to read our series about “How to Screen a PMC Better than a Tenant”:https://www.biggerpockets.com/member-blogs/3094/91877-how-to-screen-a-pmc-better-than-a-tenant-part-1-services-and-processesWe recommend you get management contracts from several PMCs and compare the services they cover and, more importantly, what they each DO NOT cover.

@Richard Kim wait, but start looking for a new PMC.If you can't find one, start planning to sell.If it goes away, no harm done, just some time spent.

If not, no harm done either way.If you are not in the Realty business consider working with some Realtors, sign non competes, pay them a referral etc...I don't know about spending a lot of money on marketing for property management clients, that would not be my strategy to grow. 

We don’t know any PMCs to recommend in the area mentioned, but since selecting the wrong PMC is usually more harmful than selecting a bad tenant, you might want to read our series about “How to Screen a PMC Better than a Tenant”:https://www.biggerpockets.com/member-blogs/3094/91877-how-to-screen-a-pmc-better-than-a-tenant-part-1-services-and-processesWe recommend you get management contracts from several PMCs and compare the services they cover and, more importantly, what they each DO NOT cover.

Repeat What’s WorkingIf your current model is giving you strong, predictable cash flow, there's no harm in duplicating it.

No harm there.  

They attempted to force and NDA to prevent the client from being able to share experiences, when refused, they tried on multiple times to express that they were losing money because the BBB complaint, never recognizing or accepting that the problem was the cause of their employee, and rather than fulfill their promises, they spent their efforts shifting blame to the client for taking actions, instead of taking action internally with the employee for putting them on the position of losing money, totally ignoring the losses the client was experiencing due to their false promises and failed promises, and intentional inflection of harm.

Tenant will claim to judge that you are being unfair and embellish the truth with fears about the gas leak harming or killing them.Welcome to the world of proeprty management, where tenants always think they are right and landlords are just cheap rich people.

By rushing to install a tenant that just made the cut, you're potentially passing up more qualified tenants and therefore harming the owner.