Technology - Leverage all the available technologies you can.

But I'll say they have VERY nice technology, good branding, and great service.

It does look dated, so I don't know if thats a sign of them working on functionality, or there has not been enough innovation at the company as of late.

With the help of technology nowadays it is better to work with an expert remotely than with the local non-expert.

But there is something on the horizon for all real estate service providers:  technology will be your competition in the future. 

Hospitable also offers AI technology within their messaging rules

We are communicating via technology that was created by college grads. 

That said, the forces of capitalism have been the driver of human education and innovation, producing a level of human safety and comfort never before seen in history.

Looking for some fresh and innovative ideas to replace the term "Landlord".

page=1#p3749945https://www.biggerpockets.com/forums/67/topics/624342-how-to-prepare-for-a-career-as-a-flipperhttps://www.biggerpockets.com/forums/55/topics/625011-new-to-wholesale-real-estateYou might also want to read: The Ultimate Beginner’s Guide - https://assets2.biggerpockets.com/uploads/user_file/file_object/329/UBG_2018.pdf...actually the entire section: https://www.biggerpockets.com/guidesBP has a whole section dedicated to education and starting up - https://www.biggerpockets.com/intro-to-rei/overviewGet busy with the entire Education section on BP:https://www.biggerpockets.com/hubs/property-typeshttps://www.biggerpockets.com/hubs/financehttps://www.biggerpockets.com/hubs/strategyhttps://www.biggerpockets.com/hubs/finding-deals/analyze-dealshttps://www.biggerpockets.com/hubs/property-management (including TENANTS MAINTENANCE)https://www.biggerpockets.com/hubs/business-operations (and the sub section on REAL ESTATE MARKETING TOOLS & TECHNOLOGY TAXES & ACCOUNTING LEGAL TEAM)One way or another you will pay your "real estate tuition" - either in time, effort or money.