When the shelter in place really started to become a reality we went ALL IN on customer service to solidify the relationship prior to the (inevitable) stickiness that was to come. 

I built a custom BRRRR calculator in Google Sheets to help me understand the process and to be able to quickly adjust numbers and see how they’d affect the deal.We finally got our funds ready to go around Thanksgiving.

Making the business successful and maintaining good ratings, however, requires a slightly different type of business acumen.The way to a customer’s heart in this business is by offering them a valuable product — an excellent accommodation — to consume, and making it easy for them to do so.

Good contractors are busy , this covid 19 has customers stuck home doing home improvements .

I am having an issue using your service and haven't gotten very satisfactory responses in trying to address it through emails with your customer service.

Building great experiences for the independence of your businessBuilding referrals and word of mouth customers are significant for the success of your short term rental business.

If Buildium stopped holding its customers hostage and started collaborating, I’ll change my tune in a second.

Repetitive advertising is key to ensuring your target audience is aware there is an improved, more affordable option in town under new management.As you bring new customers in, hiring staff who live on-site is essential to helping you manage the property effectively.

Break through the fear of hearing no, and practice having those client/customer focused conversations with someone you trust.  

A good looking property will get you the following benefits: 1) A lower cap rate (and higher price) on your appraisal for either selling or refinancing the park.2) Less issues from city hall, who will respect you for doing a good job.3) Less issues from neighboring property owners who will not be mad at you.4) Higher rents from those will feel you are providing a higher value for their dollar.5) Greater resident retention so higher occupancy.6) Greater attraction from new customers, which also leads to higher occupancy.All that being said, you don't want to get carried away.