Put the ball back in their court at first and going to see if that works, if not, i'll evict both for lack of payment.Thanks again. 

It's not directly related to rental history, true - but it does kind of paint the picture of the kind of person you are dealing with: lack of respect for authority and rules.  

While there is never a guarantee (run if someone offers a guarantee), you want to tilt the odds in your favor with savvy choices.If you lack the knowledge and skills, start slow.

Do I setup year 1 and year 2 to reflect the lack of income/reduced cash flows?

I am a full time Apple Advisor working no less then 80 hours a week fixing your Apple products and being courteous to people such as yourself who tend to kick someone when they are down.

I have been burned many many times over crappy tenants that I inherited due to lack of screening, letting family members move in for charity, etc.

There are ways around it though; if you live in a house you buy for at least 2 years, (and this can be a multiplex, so you could rent out the other apartments) then any profit made from selling the house is not subject to capital gains tax.The hardest part to this particular process, and honestly the boat I'm in at the moment, is getting started due to lack of overhead cash.There are also the risks of the house going unsold or unrented, but that's why you don't gamble with all the money you have in the bank.

Just make sure to shop around and ask the same questions to all the lenders so you can compare apples to apples.

More often than not they are completely unaware of their lack of knowledge outside of the 3-4 products they sell. 

If you believe the unit is rent-ready and is suffering from a lack of effort by the PM, then inform them.