I have more bpos comming across my desk than i can handle so i have brought on several agents to help with the work load..

Rather than me explaining how to complete the b.p.o completely to all my agents all the time...

Beginners Guide: What Your Airbnb House Manual Should Include?
An Airbnb house manual is a set of instructions explaining how to use your rental’s appliances, where to find certain amenities, and how guests can make ...

Hi just curious what yall do for Move-In day?

Obviously an inventory checklist. Do you also provide a Welcome Basket with a list of Emergency Numbers and Other Local Information?

For the property my wife and I bought/took over, I looking to update the automated messages for guest. Currently we have one sent out at the time of bookings with a thank you and parking instructions. Below are some t...

Hi, BPersWe have seven cabins in the north Georgia and so far they perform ok. One most annoying issue we constantly got from guests is "hey, for some reason, we could not turn on fireplace, could you help?". Many tim...

Hi all,I just purchased a small condo in Destin, FL for rental purposes as well as personal use. I am in Destin now trying to get it ready to list. I have chosen VRBO because it seems to work well here. I am getting m...

I purchased cabinets from an auction last year and I finally have a house with ceilings high enough to use them. They came unassembled. Hired someone to come assemble them and there are no instructions in the box. I ...

Hi All,We recently implemented some automation software on the backend to help reduce the manual emails and text messages with guests.  One part that is not automated that we would like to automate is the rental agree...

If not here's help:1) Convert all your documents, especially your lease to simple, plain language.  Tenants      can comply only with what they understand.  Think about it.2) Avoid "cookie cutter", same-for-all type l...

Hey all,    Is there some service that will automatically send marketing emails to previous guests? Im looking for ways to increase direct bookings through our website. We're nearing close to 3000 nights booked for th...