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Brian Stone
  • Glen Allen, VA
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134
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How to answer the phone

Brian Stone
  • Glen Allen, VA
Posted Mar 31 2014, 12:15

When a lead calls, how should I answer the phone?

"Hello this is Brian, how may I help you?"

or

"NAME OF COMPANY, this is Brian, how may I help you?"

Is it better to NOT mention that I am a company? Or is it better to just tell them your company name and name? I keep hearing that when a potential lead hears a company name, it may scare them off.

Please help!

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