Upside/Downside of using a REI Firm

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I went to my first REI meetup tonight. It was hosted by a REI Firm. Some of the content I already knew from my time here on BiggerPockets and some was new info. They make their commisions from the Seller and their agents all have rentals of their own. It sort of seems like a win-win for a newer investor like me. Are there any upsides/downsides to using a REI firm?