Property Manager says Quickbooks is holding funds

[Joseph Wells]

Hi All,

My property manager has recently started using Quickbooks. He is allowing tenants to pay online, but for those payments, the funds have been held by Quickbooks. Is this a common occurrence? The property manager said he is working on it, but if I could get any advice to pass along to him and expedite the process, I would appreciate it.

Thanks, 

Joe