Burst pipe - who pays?

[Mark Oliver]

Tenants left water in the hose pipe. They should have disconnected the hose from the outside faucet. The water froze overnight and burst a pipe in the basement ceiling. Who pays? Landlord (me), tenant, or insurance? Thanks!

[Simmi Minhas]

Tenants should do a lot of things they don’t do.  It’s one of those “you dont know what you dont know” or “I’m just a tenant” either way, I’d go with insurance unless it’s cheaper to fix out of pocket.  Did they put down a deposit? You could use that as well.