Having site issues

15 Replies

sent this to @Joshua Dorkin  but i am sure he is too busy cutting his nice lawn to see it. :)

"hi josh,

i can't upload a picture. i used to have a picture of a dude with a Finish flag, but that's gone. what happened to it?

i tried uploading 2 different pics, but it just keeps spinning.

two, i can't change the info in the profile. i want to change 11 rentals to 12 and when i try, it tells me "your last name is invalid" or something like that."

any suggestions?

I also get the invalid last name message when I try and update my profile.

Still having issues.  

Hey guys - For site issues, sending me a PM is probably not your best bet these days.  Your best option is to email [email protected] and our team will take care of you.  Thanks!

cc: @Jaren Barnes  

Had no idea. .. thanks. Will do that from now on.

@Joshua Dorkin  i have changed my picture a few times now. it stays on for about a day and then it disappears. 

that picture is mine and no copyrights issues. i took it in china. why is the picture disappearing?

@George P.  - I'm not sure.  I no longer deal with day to day member issues -- we have a team for that.  Perhaps @Jaren Barnes  knows what's going on?

I tried to tag him but could not.  

Sorry to bother u but I didn't know who else to ask. Is he the go to guy from now on?

@Joshua Dorkin  maybe you should consider setting up a support account that all users could PM with issues, sort of like you are right now colleagues with everybody. That way whoever is part of the support team can get on the case; does not have to be a single person either that way. 

i agree with @Steve Babiak  . instead of bothering @Joshua Dorkin   , we can just email that person. it can even be called @support or something.

Hey @George P.  I just want to make sure that you have a clear image (headshot) of yourself in the profile picture. If this is not the case, then it might be considered unrelated. 

Originally posted by @Dave Visaya:

Hey @George P. I just want to make sure that you have a clear image (headshot) of yourself in the profile picture. If this is not the case, then it might be considered unrelated. 

 you are killing me. :) i'd get fired if i had a clear image of my head. there are plenty of people on here that have pictures of their buildings, their backs (@steve babiak ), their dogs, etc, etc.

why would not allow me to put a picture of the Great Wall of China?

Guys - You can also use the CONTACT form at the bottom of every page on the site to send an email direct to our support team.

thanks. @Jaren Barnes  i put that picture back. will see how long it stays. :)

Hey @George P.  no worries, I've checked and it's fine. :)

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