Received a phone call yesterday morning that everything was going as planned and I would have a new system by end of day.  Went by home this morning and nothing was done.  Unfortunately, for this company, they  installed a brand new aerobic system next door (vacant property).  They told me that this was the first time this has happened in the 30 years of being in business.  I told them "sh** happens" and when will I be getting my system. 

Lesson:  Don't rush things and always double/triple check even the smallest of items.