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Updated over 9 years ago on . Most recent reply
Keys to tenant space?
I have what I am sure is a rookie question. Do commercial landlords have keys and alarm codes to all of their tenant spaces?
In my case, I have keys/codes for the tenants that I signed, however, I do not have access for the tenants that I inherited. There is no problem with me showing up during business hours and I'm sure if there was an issue, I can get a hold of the tenants after hours, but should I have keys/codes to their spaces?
I have installed cameras for all of my tenants, so there should be no worry on their end about giving me a key.
Thank you all!!!!
Most Popular Reply
As a manager of net retail spaces, I was told by an attorney that I do not want to hold on to any keys for liability reasons. If something should go missing in a tenant's space and there was no forcible entry, the tenant might look to me as a suspect.
Some (newbie) tenants have also asked me to do favors for them, such as let in the phone guy or other things. Since I don't have the keys, I cannot help them and just as well since I will not be able to do that for all the tenants I managed.
Being a net lease also, it's up to the tenant to take care of most everything in their unit, including getting themselves back in the unit if they lock themselves out. They'll just have to call a locksmith to jimmy the lock.