Commercial tenant is requesting trash service of store front cans

1 Reply

We have an eight unit commercial strip center with mixed-use tenants including retail and restaurant. One tenant is complaining they are constantly having to remove trash from the parking area and along the store front sidewalk. They claim this litter is coming from individuals that loiter on the premises at night. We provide dumpster service but we do not currently have landlord owned and serviced trash receptacles along the store front. The tenant is asking that we provide trash cans along the store fronts along with service of these cans as part of the "Common Area Maintenance" and allocate the cost proportionately to each of the tenants. This is a bit problematic since most of our leases are not triple-net where we can recoup this CAM charge accordingly.

Is this something that is typically provided by a landlord at a commercial strip center? If not, what other possible solutions could we as landlord offer to this tenant as a sign of good will. What is our obligation to mitigate this apparent issue for one of eight tenants? Our fear is that even if we do provide trash cans and service, it won't prevent the littering and our tenant will still complain.

Originally posted by @Trey Browder :

We have an eight unit commercial strip center with mixed-use tenants including retail and restaurant. One tenant is complaining they are constantly having to remove trash from the parking area and along the store front sidewalk. They claim this litter is coming from individuals that loiter on the premises at night. We provide dumpster service but we do not currently have landlord owned and serviced trash receptacles along the store front. The tenant is asking that we provide trash cans along the store fronts along with service of these cans as part of the "Common Area Maintenance" and allocate the cost proportionately to each of the tenants. This is a bit problematic since most of our leases are not triple-net where we can recoup this CAM charge accordingly.

Is this something that is typically provided by a landlord at a commercial strip center? If not, what other possible solutions could we as landlord offer to this tenant as a sign of good will. What is our obligation to mitigate this apparent issue for one of eight tenants? Our fear is that even if we do provide trash cans and service, it won't prevent the littering and our tenant will still complain.

Can you provide cans and make each store front responsible for emptying the cans in front of their space? I agree though, if someone is going to litter, trash cans aren't likely to stop them. Another thought, although an additional expense, is trash cans along with commercial lot sweeping. You may find a sweeping service in the area that can hit your lot once a week (or two) for a reasonable amount. That, along with trash cans, may help. 

Not having triple net leases is problematic though, you'd have to add the costs at next renewal, meaning you're stuck with them till then. Let us know what you end up doing, I'm curious! 

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