Looking for a conventional lender..

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Hey BP family, 

I am looking for recommendation on  conventional lenders you use or have used for investment properties with good success.  I am a newbie and had one recommended lender but can bearly get him on the phone or email to get process done.  I understand this is a busy industry but still don't believe it should be such a struggle to get my financing process going ... I lost a deal to this.  Any suggestions help are welcome.  Thanks!