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Updated over 13 years ago on . Most recent reply presented by

User Stats

150
Posts
36
Votes
Jeff N.
  • SFR Investor
  • Virginia Beach, VA
36
Votes |
150
Posts

Are Agents and Loan Officers required to safeguard sensitive information?

Jeff N.
  • SFR Investor
  • Virginia Beach, VA
Posted

Just had an incident where a loan officer was emailing my tax forms back to me because she needed my signature on them, but I haven't been receiving them. after a week of telling her I haven't received her email I finally get it. Along with the records of previous attempts to send it to me with incorrect email addresses. Who knows how many people now have my tax forms. The funny thing is, at the footer of her email was a huge disclaimer from her loan office stating that email is unsecure and sensitive messages, which include social security numbers should not be sent via this email address.

Are RE agents and Loan officers required to maintain some type of compartmental security of sensitive information they receive via federal or state guidelines or is it just implied that they are securing your sensitive data?

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