Skip to content
Two investors reviewing resources on a laptop

Get industry-leading resources — for free

Unlock resources for every investing strategy and stage with a free account.

By continuing, you agree to BiggerPockets LLC's Terms of Use and Privacy Policy

Followed Discussions Followed Categories Followed People Followed Locations
Classifieds
All Forum Categories
Followed Discussions
Followed Categories
Followed People
Followed Locations
Market News & Data
General Info
Real Estate Strategies
Landlording & Rental Properties
Real Estate Professionals
Financial, Tax, & Legal
Real Estate Classifieds
Reviews & Feedback

User Stats

548
Posts
53
Votes
Bob Lachance
  • Specialist
  • West Hartford, CT
53
Votes |
548
Posts

Are you losing clients because your follow-up drops off?

Bob Lachance
  • Specialist
  • West Hartford, CT
Posted

Have you ever replied to a lead and heard nothing back?

Do you find yourself promising to follow up “later” and then getting pulled into showings or paperwork?

Are you worried that persistent follow-up feels pushy or will turn a lead away?

If any of those ring true, you’re not alone — and you’re closer to more closed deals than you think.

Here are a few simple strategies that separate agents who win from those who hope:

  • 1. Respond fast. Leads are hottest in the minutes after contact. An instant confirmation plus a timely human follow-up increases the chance of a real conversation.
  • 2. Make it personal. Reference what the lead asked about (schools, commute, price). Small details build trust and get replies.
  • 3. Stay consistent. Most decisions happen after multiple touches. A planned 5–10 touch cadence -mixing calls, texts, and value emails -keeps you top-of-mind without being annoying.
  • 4. Add value every time. Market snapshots, neighborhood notes, or a one-minute video with 3 targeted listings give prospects reasons to stay engaged.
  • 5. One final strategy many agents resist at first - then can’t live without: delegating follow-up to a trained virtual assistant who acts like a real human.

Common objections I hear about VAs:

  • "Won't it feel impersonal?" -A properly trained VA uses your voice, scripts, and personalization fields so messages feel like you wrote them.
  • “What about quality control?” -Set simple QA checks, daily reports, and escalation rules so hot leads always reach you immediately.
  • "Isn't it expensive?" -Compare the cost to the time you spend chasing low-value admin. A VA turns follow-up into appointments you can actually attend.
  • "I'll lose control." -You stay in control. A VA does the routine outreach; you step in on qualified opportunities.

If you want the full follow-up playbook, read the guide we put together for agents who want predictable pipelines and fewer missed opportunities.

Read the full article and the exact follow-up sequence

Offering

Loading replies...