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Updated 2 days ago on .

User Stats

531
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52
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Bob Lachance
  • Specialist
  • West Hartford, CT
52
Votes |
531
Posts

Are you losing clients because your follow-up drops off?

Bob Lachance
  • Specialist
  • West Hartford, CT
Posted

Have you ever replied to a lead and heard nothing back?

Do you find yourself promising to follow up “later” and then getting pulled into showings or paperwork?

Are you worried that persistent follow-up feels pushy or will turn a lead away?

If any of those ring true, you’re not alone — and you’re closer to more closed deals than you think.

Here are a few simple strategies that separate agents who win from those who hope:

  • 1. Respond fast. Leads are hottest in the minutes after contact. An instant confirmation plus a timely human follow-up increases the chance of a real conversation.
  • 2. Make it personal. Reference what the lead asked about (schools, commute, price). Small details build trust and get replies.
  • 3. Stay consistent. Most decisions happen after multiple touches. A planned 5–10 touch cadence -mixing calls, texts, and value emails -keeps you top-of-mind without being annoying.
  • 4. Add value every time. Market snapshots, neighborhood notes, or a one-minute video with 3 targeted listings give prospects reasons to stay engaged.
  • 5. One final strategy many agents resist at first - then can’t live without: delegating follow-up to a trained virtual assistant who acts like a real human.

Common objections I hear about VAs:

  • "Won't it feel impersonal?" -A properly trained VA uses your voice, scripts, and personalization fields so messages feel like you wrote them.
  • “What about quality control?” -Set simple QA checks, daily reports, and escalation rules so hot leads always reach you immediately.
  • "Isn't it expensive?" -Compare the cost to the time you spend chasing low-value admin. A VA turns follow-up into appointments you can actually attend.
  • "I'll lose control." -You stay in control. A VA does the routine outreach; you step in on qualified opportunities.

If you want the full follow-up playbook, read the guide we put together for agents who want predictable pipelines and fewer missed opportunities.

Read the full article and the exact follow-up sequence

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