Updated over 3 years ago on . Most recent reply

How to manage the managers when repairs aren't getting done
What are some things you can do to incentivize property management to get repairs to be made?
For contractors, I have heard of incentivizing them by giving them a bonus if they finish the job early. Does this trick work with property management when they are acting as the GC in a sense?
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@Scott M.I had the same issue with HD last month. After the appliance arrived I called them and complained (I was told to do so by the CS guy I had spoken with when they called me to tell me of the delay) and they sent me a $150 electronic gift card on a $500-something dollar fridge. So definitely call the HD appliance delivery number after the delivery occurs and try to get some money back as it worked for me.
To the OP - If they're simply being slow and it's apparent the PM isn't making things happen, find a new PM or if possible, self-manage. If you want to incentivize them I would say something like, "Being an agent, I know lots of property owners looking for a good PM. Take good care of me and I'll get you more business."