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Updated over 3 years ago on . Most recent reply

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Tanner Sherman
  • Real Estate Broker
  • Omaha, NE
203
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How to manage the managers when repairs aren't getting done

Tanner Sherman
  • Real Estate Broker
  • Omaha, NE
Posted

What are some things you can do to incentivize property management to get repairs to be made? 

For contractors, I have heard of incentivizing them by giving them a bonus if they finish the job early. Does this trick work with property management when they are acting as the GC in a sense? 

Most Popular Reply

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Karl B.
  • Rental Property Investor
  • Erie, PA
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Karl B.
  • Rental Property Investor
  • Erie, PA
Replied

@Scott M.I had the same issue with HD last month. After the appliance arrived I called them and complained (I was told to do so by the CS guy I had spoken with when they called me to tell me of the delay) and they sent me a $150 electronic gift card on a $500-something dollar fridge. So definitely call the HD appliance delivery number after the delivery occurs and try to get some money back as it worked for me. 

To the OP - If they're simply being slow and it's apparent the PM isn't making things happen, find a new PM or if possible, self-manage. If you want to incentivize them I would say something like, "Being an agent, I know lots of property owners looking for a good PM. Take good care of me and I'll get you more business." 

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