Do section 8 programs offer some kind of remediation when tenant faces eviction?

[Noureen A S.]

(NC, Raleigh) Tenant is late with rent again. This time, it's 20 days. I've been told that I need to reach out to the tenant's case worker before filing for eviction because, sometimes, programs offer some kind of "remediation". If this is the case, exactly what does the "remediation" entail? Has anyone had experience with evicting an S8 tenant? Do the programs ever step in and do or say anything?

I honestly just want her gone because I'd like to put the property on the market. It's been stressful because the prop is in a very rough neighborhood.