Tenant complaints of mold

[Nelya Calev]

Hello,

I have a tenant that moved in few months ago. We fully remodeled her unit and she called me to inform that her shower is leaking and mold is growing on the wall. Contractor went out and caulked the door instructed her not to use it for 24 hrs and of course she did. Problem came back we fixed it again told her to not shower and she did. She emailed me again last night that there is "mold" looks like mildew though, and there is a bit of water coming again. Can I break her year lease? We might need to get in there and take that whole shower apart. It's a 5 day job. If she can't wait for caulk to dry for 24 hrs she won't be able to have no shower for 5 days. Also her boyfriend called and threatened me with a lawsuit that I haven't been able to solve that problem and I had my fair amount of time to do it. Any advice appreciated. Thank you

[John Whittle]

I wouldn't be as nice as everyone else. I'd charge her for making the contractor come back 2 times. 

I think there is more to this though.  No caulk doesn't cause mold that fast.  What kind of shower is this tile or surround? Wheres the mold at? Either there is another issue the contractor is not seeing, he messed up to begin with and doesn't want to tell you or this tenant is crazy.  Is there any drywall thats actually soaked? I'd tell her she can have out of the lease or pound sand.  .01% chance she'll actually sue .0001% she'd win if she does good luck.