Optimizing business process for managing rentals

[Jane A.]

I need an advice. We started rental business and during 2 years our portfolio jumped from one rental to 20 doors. I am managing it myself and trying to optimize the process. I am at this point right now: Tenants make a direct deposits into my business account (I have them direct deposit coupons without full account number and without my home address). Some tenants use direct transfer or online automatic transfer. I hired general contractor to manage maintenance and I have a list of contractors for different kind of projects. For some units I find tenants myself, for remote units I have an agent. I am thinking what else I could do to save my time and energy. Please tell me what I could do better.