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Updated about 5 years ago on . Most recent reply
Transunion SmartMove reports
I had 3 guys apply for a unit that I have listed for rent. They seemed well qualified, talked about their good credit, and income. I received all the paperwork and sent them the link for the credit/background check. Here's the summary that I got from TransUnion after all 3 guys finished. I think I know what my decision will be, but this is confusing to me (see the highlighted parts).
One of the 3 has a current address mismatch, but all of them are recommended as DECLINE. However, if I read it correctly, the total recommendation is ACCEPT. Maybe none of them make enough alone, and they have a reasonably amount of other debt, but together they make more than 5x rent, all credit is great, and no criminal or eviction issues. They applied together, I only look at the applications as a whole as I would expect any landlord to do (both the good/income and the bad/debt/credit/crim.
What am I missing?
Most Popular Reply

Head's up to anyone looking to use SmartMove. I'm having an issue with a
tenant at move-out and in digging further on my own, I found that she
had an eviction 6yrs ago under a different last name. I would have
thought SmartMove as an arm of TransUnion would have caught this, but
was just informed by their customer service that they only do a check
based on name and where previously lived, NOT by social security number. They also do not retain any information past 60 days. Won't waste my money with them again!!