Over the phone pre application

9 Replies

I live about 30 minutes from my 5(hopefully alot more in the future) single family homes and I receive alot of phone calls on homes. 

I am curious as t what qualifiers anyone here might ask a potential tenant before making the trek out to a place. IE stable job 2 yrs,  no felonies, bankrupcies, evictions etc... Thanks in advance!

Like you, I had a ton of calls in a day for my rentals.  Because I had a lot of properties, there were times I had two or three vacancies at a time that I would be showing.  I had no life because I spent so much time on the phone. So I got smart. 

I purchased Vonage Phone (which I still have to this day).  It allows me to have several voice mail boxes at a time.  It records my messages per voice box, and records the messages that people leave me as well, along with the date and time they called. (and the date and time I place a call)

My opening Voice message to them would be as follows:  Let's say I had 3 vacancies.

Thank you for calling Sunrise Real Estate. If you are calling about our lovely home located at 8250 Kipling Circle, please press the 1 key now.  If you are calling for our beautiful 2 bedroom upper flat located at 7333 Green Glen Road, please press the 2 key now.  If you are calling for our cute and cozy 3 bedroom bungalow located at 1629 Maple Street, please press the 3 key now.

Once they pressed the house of their choice another recording would come on and tell them all they needed to know.

If they pressed Key 1, the recording would say, thank you for calling Sunrise Real Estate.  If you are calling about 8250 Kipling Circle, it will be shown on Monday, May 29th between 11am and 4pm and features 3 bedrooms, two full baths, a full basement and a huge living room and kitchen, and rents for only $1200 a month.  Please be advised that a $25 application fee is required per adult person but will be applied to the move in fee if you qualify.  

To qualify you must have more good credit than bad, be employed for at least a year, and have no landlord tenant evictions against you.  

Thank you for calling Sunrise Real Estate and I look forward to seeing you at our open house on Monday, May 29th between 11am and 4 pm.

And if they pressed the other buttons, the recording would give similar information regarding each home.  When it would be shown, its features, rent and show times. 

Nancy Neville

Originally posted by @Benjamin Mueller :

I live about 30 minutes from my 5(hopefully alot more in the future) single family homes and I receive alot of phone calls on homes. 

I am curious as t what qualifiers anyone here might ask a potential tenant before making the trek out to a place. IE stable job 2 yrs,  no felonies, bankrupcies, evictions etc... Thanks in advance!

Welcome to Bigger Pockets! There is a ton of information on this website. Be sure to check out the Learn tab and Resources tab. Also, complete your profile when you get a chance; it will help with your networking.

It's important to have your rental criteria written out in advance and to screen all prospective tenants using that criteria. Make sure the rental criteria is in alignment with non-discrimination and fair housing laws. Telephone screening and telephone interviewing can save both you and the inquirer a lot of time and effort if done efficiently and effectively. 

I've uploaded our "Rental Criteria" and "Tenant Screening Questions" into the BP File Place, for BP members to access. Go to Resources-FilePlace-OtherDocuments and look for them there. You can modify them to fit your situation. Show your places only to those who have passed your tenant screening interview. 

Thorough tenant screening will be beneficial to all and will reduce your risk and liability. It starts with informative advertising which helps those who will not qualify to self decline. Then be sure you're prepared to handle the inquiries. Make yourself available to respond in a polite and timely manner to all inquiries. If someone tells you something that is a deal breaker (doesn't meet your rental criteria), let them know up front and gently guide them to other resources.

For more Landlording tips and strategies, check out BP Podcast #83, where I share some of what we do, as well as the podcasts of other BP members. Also, use the "Search the Site" feature to look for topics of interest to you. Many topics have been discussed at length in previous postings. Good luck!

Thank you I sure will. I have been lurking here for a while just like I'm sure many are here very busy so I haven't did much else yet bit will do more due diligence and fill out my info..

Thanks again for taking the time.

Thank you as well Nancy I wonder if my cell phone (Verizon) can duplicate ate a feature such as that....? Excellent advice I appreciate it.

@Nancy Neville what plan do you have with Vontage? This sounds very intriguing.

Hi Ben, pre-qualification is a must:

1. Make sure your showing your property to people who really have to move, need to move, and must move. Some people fall into a shopping mode and simply want to consider a new rental. Let them waste someone else's time and gas.

2. Generally, you want to ask them what's their income before or after taxes and only go with someone who makes 2.8 times the rent in income. Of course this could be lower for a single person.

3. Bankruptcy must be fully discharged, no evictions within the last 2-3 years, on the job at least 6 months unless they are working within the same industry, like nursing, technology professional, ect.  Non-violent criminal history over 3-5 years at your discretion. Ask them about their credit. If there not paying their bills they won't pay the rent.

4. And lastly, make sure you sound positive and upbeat on the phone. If they can't match your enthusiasm, just forget it. No one is moving their entire life into place their not excited about. 

"M"   Vonage anywhere.  $9.99. 

Nancy

Thank you for your time Ericka. That's a great read I appreciate it!

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