Updated 11 months ago on . Most recent reply

Needy Tenants
How Do You Handle Needy Tenants?
Most Popular Reply

We invite them into our office to listen, talk, and reset. Every now and then we all need a little extra attention.....no big deal. And if that doesn't work, we start quoting the lease in a factual, bullet point kind of way with no drama or finger pointing and always ask them to stop in to talk about it.
We never get into an email tennis match.