Anyone ever use this service SmartMove by Transunion? They are offering $35 to run a credit, criminal background, eviction report as well as some other services.
Almost sounds good to be true. Anyone use this service before and have any feedback?
Most people give it bad reviews.
I'm a representative with TransUnion SmartMove. If you have any questions about our service please feel free to send me a note on BiggerPockets or an email. Thanks!
I use it for all of my new applicants and it has worked great so far.
I use it. It's part of my screening process. Use it to find any discrepancies on their applications.
You also need to vet the tenants thoroughly, especially calling on their present and past landlords. Look up tax records to find the actual owners of the properties, the tenant claims to live in, instead of calling the phone no on their application.
I just caught a "fake" landlord this way recently.
@Nick Ferrari SmartMove is popular on BP and actually recommended by BP in the Tools section.
It helps to know what exactly the product will provide though as it is just the criminal, credit, and eviction search. I think that is where some confusion/bad reviews can occur. As @Chris T. mentioned you still need to verify references and employment as TransUnion will not call for those.
We also recommend you still use an application to capture the initial information on the applicant and then decide if you request the SmartMove screening as you will only want to screen those candidates that pass your initial criteria. Let me know if you have any questions.
Thanks for all the feedback everyone! Great and helpful content.
We use it. Any background, credit check is no guarantee of future success though.
Smartmove has the application process online for tenant to fill out, and you get that back for review? Tenant pays smartmove? It's up landlord to call previous landlords on background check?