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Updated almost 8 years ago on . Most recent reply

Steve S.'s profile image
Steve S.'s profile image
Steve S.
  • from Dallas, Texas
  • Member since Feb 15, 2014
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649
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Steve S.'s profile image
Steve S.'s profile image
Steve S.
  • from Dallas, Texas
  • Member since Feb 15, 2014
Connect
Steve S.
  • Dallas, TX
52
Votes |
649
Posts
General Landlording & Rental Properties

Tenant complaining of pet urine smell after carpet steam clean

Steve S.
  • Dallas, TX
Posted

tenant called and asked if they could steam clean the carpets. I told them I had them cleaned before they moved in and asked why they wanted to?  

They went ahead and had them cleaned. Now they say because they were steam cleaned it's revealed a stench the steam cleaners say is in the pad under the carpet allegedly from a pet from the prior tenant.  

What do you recommend I do?

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