Do I have to resolve Tenant Complaint about Rats Outside?

[Isaak Brown]

Hi there,

Four unit building: Two tenants have complained about seeing rats/mice in our outdoor area where the trash is kept. No rodents the units.  I'm of the mind to say that if the rodent outdoors, we're not going to exterminate. Any suggestions or experience with this?

[Isaak Brown]

Thanks for the feedback. My hesitation was because of the area being so exposed and outdoors, seems almost impossible to resolve. But I will take this good advice and get started.