First rental property here and we received our first qualified application before another prospective tenant put in their application. I was planning on writing this email. Is this okay?
“We regret to inform you that the property at 339 Dahlquist is no longer available. We received a complete application prior to yours that meets all requirements and qualifications and will be approving them for this rental.
Thank you so much for you interest in our property and we wish you the best of luck in your house hunting journey.”
It takes a while to process and when I do it I lean to the first but if you have multiple apps then you could also pick the best
If the other person hasn't even put in their application, you don't really need to do anything. You could just out of courtesy send a quick message saying that the unit is no longer available. If they did put in an application, then yes you could send a short letter similar to above. I would only suggest rewording it to to be a little less detailed. Instead try something like this:
"Thank you for your application! Unfortunately, at this time, the unit located at 339 Dahlquist is no longer available. Please keep us in mind for your future housing needs. Have a wonderful day."
We post a list of the criteria used in processing/approving an application, along with documentation that will be required from applicant. We also insist on renter's insurance. To keep from loosing a 'backup' applicant if the first approved delays lease signing, we use something like this: "Once approved, applicant will have "x" days to sign the lease, or next qualified applicant will have that opportunity". The above can be posted in your office, web site or given to applicants along with your application. Keeps everyone on the same page.
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