Do you have any sections in your lease that discuss tenant vs landlord responsibilities?
I do. It says that tenants are responsible for all appliances - maintenance and repair during the term of the lease. But nobody reads the lease that thoroughly, so I’m just wondering what they might “expect” and of this makes sense from a logic standpoint
why does it matter what they "expect" to happen? You have a written lease they agreed to and signed. The repair is due to their improper use so make them pay for it.
With a lease term like yours, they should not have called you. Yes, definitely charge.
When my daughter rented an apartment the leasing agent more or less read the lease to her. I have started doing the same...just going over all the terms and anything I want to make sure they are aware of, like the shed is not warranted to be watertight. You could split the bill and say next time it is on them...especially if new tenants. I have never used a sock or lingerie bag and have never had drain issues
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It’s just a standard laundry Center (integrated washer drier). I have had it for two years at more than one property and have never had this issue before. I too found it odd.
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