PM & Security deposit

[Mallory Guerrero]

Our PM company and our numbers aren’t adding up... this is from them... “As we are required to hold the amount of the security deposit, it is deducting from the ending balance each month and what’s left is sent as a disbursement. In a typical month, the beginning balance would be equal to the security deposit.” This is confusing to us as the tenant already provided the security deposit when she moved in... any thoughts on this?

[Kathy Johnson]

Are they incorrectly charging maintenance to the tenants deposit then reimbursing themselves each month?