Emergency water shut-off to property, what to do with tenants?

[Robert Lee]

Hi,

Someone or something backed into an external pipe causing it to burst.  I had to shut off water to the entire property otherwise water just flows into street.  I have a plumber coming to look at it but im worried they may not be able to fix it on the spot.  The inside of the units are fine, we just cant turn the water on or else it just floods into the street

If the units have no water, im assuming we would have to have tenants move to a motel/hotel?  Would i just refund them the daily rental amount for the days they cannot be in their units?

I am in California

any help is greatly appreciated!

[Brie Schmidt]

Originally posted by @Robert Lee:

Hi,

Someone or something backed into an external pipe causing it to burst.  I had to shut off water to the entire property otherwise water just flows into street.  I have a plumber coming to look at it but im worried they may not be able to fix it on the spot.  The inside of the units are fine, we just cant turn the water on or else it just floods into the street

If the units have no water, im assuming we would have to have tenants move to a motel/hotel?  Would i just refund them the daily rental amount for the days they cannot be in their units?

I am in California

any help is greatly appreciated!

 I would check your lease.  I would expect the landord to pay for accommodations until the unit is deemed to have working utilities required to live.