Hello BP Community,
I am currently self-managing my eight rentals and working a full-time job. Does anyone have a recommendation for an answering service that can take the calls 24hrs a day and relay the information to me? Thank you for your help.
I use TeleDirect right now. I've been with them for about 2 years I think. They take the phone call and provide email copies of messages. If you chose you can create a matrix they would use to handle emergency repairs. What vendor to contact and when.
My software has a message center where tenants can contact me through by sending a message that is copied at both sides...the tenant portal keeps a copy and the subscriber portal keeps a copy. It is very handy for me as I do not get phone calls. They can send these messages to resolve problems, report maintenance needs or notify me. I think it is better than phone calls.
@Herbert Lewis Pick a service that will relay information to you and also handle emergency maintenance. You don't want to have to wake up at midnight to deal with a plumbing emergency. I'd look for:
- An ability to troubleshoot maintenance issues on the phone
- An ability to send a good contractor to fix emergency issues (anything that can cause property damage)
Feel free to PM me for details/suggestions.