Non-refundable pet fees

Non-refundable pet fees

Member since 2018 · 4 posts · 0 votes

I have a property i'm renting through a property management company. The tenants gave the real estate company $300.00 on the first of Aug. the real estate company said they are keeping it until the tenants move out. But it's non-refundable. Why do they need to hold onto it?

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  • Member since 2018 · 4 posts · 0 votes
    8y

    And I also have a owner portal that I can see when they pay the rent, but I can't see any deposits made, is this right? 

  • Investor · Chicago, IL · Member since 2016 · 1k+ posts · 930 votes
    8y

    Any money they collect should come to YOU!!!! less their fees.

  • Member since 2018 · 4 posts · 0 votes
    8y

    The agreement I signed with the real-estate (property management company) says the Broker will maintain security deposits received from tenants in a trust account and will account to the tenants for the security deposits. 

  • Tracy StreichPro Member
    Real Estate Broker · Tulsa- OKC Oklahoma · Member since 2017 · 868 posts · 801 votes
    8y
    Read the lease does it say deposit Or fee. If it says non refundable pet deposit some states still require this to be held in escrow. Your PM company should provide a monthly summary of deposits held on your property
  • Member since 2018 · 4 posts · 0 votes
    8y

    thanks that's some good info Sir.

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