Whats the most ridiculous late night tenant call you've received?

2 Replies

Hey Guys,

So I recently stopped taking all our tenant calls but it made me reminisce on the days I was taking those calls. I think one of the most absurd calls to ever grace my ears was having a tenant call me at 2AM in December that their HVAC unit wasn't working. I assumed they meant the heat was out, but when I asked what was wrong with it, they told me "I set it to 60, but it's only 70 inside...". I just took a really deep breath... hung up... told them I'd call them in the morning. Anything else was going to be a disaster out of my mouth.

Thats all in the past for me now that I outsourced my maintenance but sometimes I feel like I have tenant PTSD when my phone rings in the morning!

Whats the most ridiculous thing you've been asked to do by a tenant?

It's when they call you about something that is obviously their own issue but they think you should fix it.   Had a tenant call me because their Roku wasn't working (vacation rental).   I asked them if the WiFi was working, they said "yes, its working great, just can't get my Roku to work" 

Originally posted by @Andrew Bang :

It's when they call you about something that is obviously their own issue but they think you should fix it.   Had a tenant call me because their Roku wasn't working (vacation rental).   I asked them if the WiFi was working, they said "yes, its working great, just can't get my Roku to work" 

 HA! That's amazing. I don't think I would have been about to say anything except "Have you turned it off and on again?"